Terms & Conditions
ABOUT OUR INSURANCE SERVICES
UK & IRELAND INSURANCE SERVICES LIMITED Old Lloyds Chambers, 139 Manchester Road, Altrincham, Cheshire,WA14 5HY.
THE FINANCIAL SERVICES AUTHORITY (FSA) The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if o
ur services are right for you.
WHOSE PRODUCTS DO WE OFFER? We offer products from a range of insurers however you will be advised if your product is offered from a limited market or single insurer. A list of insurers is available on request. We will advise and make a recommendation for you after we have assessed your needs. This will include the type of cover you seek together with the costs.
WHICH SERVICE WILL WE PROVIDE YOU WITH?
You will not receive advice or recommendations from us for any type of non-investment insurance contract. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.
WHAT WILL YOU HAVE TO US FOR OUR SERVICES?
There will be no fee payable to us. You will receive a quotation that will tell you about any other fees relating to any particular insurance policy.
WHO REGULATES US?
UK & Ireland Insurance Services Limited, is authorised and regulated by the Financial Services Authority. Our FSA Register number is 305226. Our permitted business is arranging and advising on non-investment insurance. You can check this on the FSA’s Register by visiting the FSA’s website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.
OWNERSHIP No insurer owns any of our share capital. UK & Ireland Insurance Services Limited is an Independent Insureance Intermediary. UK & Ireland Insurance Services Limited, Company Number: 2793327. Registered in England and Wales at: Old Lloyds Chambers, 139 Manchester Road, Broadheath, Altrincham, WA14 5HY.
WHAT TO DO IF YOU HAVE A COMPLAINT?
If you wish to register a complaint please contact us. In the first instance, please contact the person you originally dealt with. They will aim to resolve your complaint on the same day.
Alternatively you can contact us:
IN WRITING
Client Services Manager, UK & Ireland Insurance Services Limited,
Old Lloyds Chambers, 139 Manchester Road, Broadheath, Altrincham, WA14 5HY.
PHONE US 0161 928 4444 For our joint protection, calls may be recorded and monitored
EMAIL US: complaints@clubinsuranceonline.com
If you are not satisfied with the way in which the matter is handled, you are welcome to write to the Managing Director at the same address.
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
ARE WE COVERED BY THE FINANCIAL SERVICES COMPENSATION SCHEME (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit. Further information about compensation scheme arrangements is available from the FSCS.
PERSONAL INSURANCE PRODUCTS AVAILABLE AT UK & IRELAND INSURANCE SERVICES LTD
High Net Worth Home Insurance Car Insurance Landlords Buy To Let Insurance Gap Insurance Single Trip Travel Insurance Annual Travel Insurance Home Insurance
COMMERCIAL INSURANCE PRODUCTS AVAILABLE AT UK & IRELAND INSURANCE SERVICES LTD
Business Premises Insurance Commercial Landlords Insurance Motor Fleet Insurance Commercial Vehicle Insurance Directors & Officers Liability Employers Liability Insurance Public Liability Insurance Commercial Combined Professional Indemnity Insurance
OTHER WEBSITES FROM UK & IRELAND INSURANCE SERVICES LTD
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